Hino South Africa has boldly declared its confidence in its products and services with the launch of a six-year driveline warranty, covering every truck sold since 1 January 2025. At no extra cost to the buyer, this OEM-backed commitment is not just about lengthening coverage – it’s about putting skin in the game and building customer trust. In a sector where uptime is money and residual value shapes the bottom line, Hino is signalling that it believes in its trucks enough to carry the risk with its customers.
“Hino’s six-year warranty is more than an increase in cover. It is a vote of confidence in Hino’s engineering and manufacturing standards, backed by a nationwide network of 66 dealers with highly skilled technicians to carry out the specified service and maintenance tasks according to the global Hino Quality Service standards,” explains Anton Falck, Vice President of Hino SA.
For fleet operators, the message lands directly on fleet management priorities – cost predictability, asset longevity and the killer issue of downtime.
“The new warranty directly addresses key pain points for fleet operators, these being cost predictability, uptime and long-term asset value. It will be a major factor in reducing the cost of ownership, minimising unplanned downtime, enhancing residual value and extending operational confidence,” Falck adds.
That confidence doesn’t come cheap or easy. Hino SA executives only signed off after months of durability testing, data modelling and cross-departmental analysis. The result: evidence that South African operating conditions, matched to Hino’s dealer infrastructure, could sustain a six-year promise without denting profitability or brand reputation. In other words, the trucks are tough enough and the back-up strong enough to deliver.
Beyond the extra mile
Hino SA’s new six-year warranty provides tailored cover across its full truck line-up, reflecting the brand’s confidence in durability. The 200 and 300 Series models come with 24 months basic warranty, 72 months driveline warranty, and 36 months protection against cab and chassis corrosion. The 500 Series offers the same corrosion coverage, with 72 months driveline cover but only 12 months basic warranty.
At the heavy end, the 700 Series truck-tractor and freight carrier carries 36 months basic warranty, 48 months driveline cover, and extended 48 months cab corrosion protection, alongside 36 months chassis coverage. This structured approach ensures that each model has warranty terms matched to its operational demands.
Warranty mileage caps are generous – up to 900 000 km on a 700 Series truck-tractor or freight carrier, 600 000 km on the 500 Series and 400 000 km on the 300 Series. Even the 200 Series, typically used in short-haul and urban duty cycles, carries 250 000 km of drivetrain cover. Maintenance discipline is key, with service intervals and genuine parts forming the backbone of the deal.
By stretching beyond the industry norm, Hino is not only easing operator risk but redefining what trust looks like in the heavy truck sector. The six-year warranty cements Hino as a long-term partner, walking the talk that fleets don’t just buy trucks – they buy uptime, predictability and peace of mind.
“In an era where uptime is money and reliability is king, Hino South Africa is telling local fleet operators, logistics specialists and national carriers that ‘we are with you all the way’,” Falck concludes.
Click on photographs to enlarge
