Serco has delivered 70 refrigerated trucks to Vital Fleet, part of Vital Distribution Solutions, a large logistics company operating throughout Southern Africa.
Debi Dabner, Fleet Manager at Vital Fleet, said the new trucks brought to more than 100 the number of units her company had bought from Serco over the past two or three years, boosting Vital’s fleet to in excess of 500!
Vital, which also has extensive warehousing capabilities, transports a variety of goods for customers – big and small – in South Africa and neighbouring countries. Company headquarters are in Johannesburg with branches in Durban, Pietermaritzburg, Namibia and Botswana.
Dabner said the latest vehicle bodies from Serco meant Vital now offered an improved transport solution for cold chain goods, from being in the company’s cold storage warehouses, on to refrigerated trucks and straight to the customers’ facilities.
She said more business was in the pipeline for Serco.
“We chose Serco to be our one of our suppliers because we get excellent service from them and no comebacks with the trucks we ordered from them. They are very customer-orientated and committed, catering for our every need,” said Dabner.
“Vital is all about customer service. Our aim is to be among the Top 5 Distributing and Warehousing Companies in South Africa.”
Managing Director of Serco, Clinton Holcroft, said his company was very proud to be associated with Vital Distribution. “They are a relatively new customer of ours but have become very significant over a short space of time”.
“Serco was able to build vehicles according to Vital’s specs, providing several special build requirements and internal fittings. The trucks were produced at our factories in Durban, Cape Town and Johannesburg ensuring specifications and delivery commitments were all met.
“It is vital for us to build quality vehicles and deliver on time to ensure the success of our clients,’ added Holcroft.