Volvo Trucks South Africa has announced its top performing dealers of 2023. Mega Dealer of the Year honours went to Volvo Trucks & Buses Johannesburg while the company’s Harrismith dealer claimed the top spot in the Medium Dealer of the Year category. Volvo Trucks & Buses Beaufort West was named the Small Dealer of the Year.
Other award winners included the best dealer performances in uptime, measured against various KPIs, and their commitment and ability to quickly repair customers’ vehicles at breakdown. In the Customer Satisfaction category, one of Volvo Trucks’ core values, the winners achieved the best combined overall CSI ratings in service and parts.
Best Uptime Dealer
- Small Dealer: Volvo Trucks & Buses Newcastle
- Medium Dealer: Volvo Trucks & Buses Harrismith
- Mega Dealer: Volvo Trucks & Buses Middelburg
Best Overall CSI Small Dealer
- Small Dealer: Volvo Trucks & Buses Kimberley
- Medium Dealer: Volvo Trucks & Buses Bloemfontein
- Mega Dealer: Volvo Trucks & Buses Johannesburg.
These prestigious awards were just some of the accolades presented to the Volvo Trucks network, which consists of 19 dealerships across South Africa.
“We constantly measure, evaluate and analyse the various disciplines within each dealership, from administration to parts, service, finance and health and safety, so as to ensure we deliver only the best possible service to our customers,” says Waldemar Christensen, Managing Director of Volvo Trucks South Africa. “We are driven by passion, performance, and our people, with quality always at the forefront of what we do to go beyond the expected and leave nothing to chance.”
This year, Volvo Trucks South Africa is also celebrating its 24th anniversary in the country. The company has an assembly plant in Durban, KwaZulu-Natal and currently employs around 900 people at various sites across the country.
Commenting on this milestone, Christensen said: “South Africa has a unique transportation landscape and for the past 24 years it has been a privilege for Volvo Trucks to establish and grow its business here. We are committed to our people, our customers and the industry as a whole, and believe in the future of this wonderful country. We will also continue to help impact local communities in a positive and lasting way, creating opportunities for sustainable growth and development.”
Congratulations to all the winners and also to Volvo Trucks on its 24th anniversary in South Africa.
