Powerfleet, a global force in fleet management and mobility solutions, has officially launched its Unity Operations Centre in South Africa. This cutting-edge facility, based at the Powerfleet KZN Regional office in La Lucia Ridge, KwaZulu-Natal, is designed to integrate advanced Artificial Intelligence and Internet of Things (AIoT) technologies into a unified operational hub through real-time monitoring, proactive safety measures and advanced risk management solutions.
“The Unity Operations Centre is more than just a facility. It’s the embodiment of our vision for the future of fleet management. We are bringing together the best of technology and innovation to provide our clients with solutions that drive efficiency, safety and business intelligence,” says Powerfleet Africa Managing Director, Brendan Horan.
The Unity Operations Centre represents the culmination of over a decade of fleet management innovation, combining the proven success of the legacy MiX Telematics solutions Track and React (TAR) and MiX Vision Bureau services with new AI-driven tools to create a one-stop hub for proactive real-time risk management.
Track and React (TAR), launched in 2010, offered clients the benefit of real-time driver monitoring and interventions, with agents speaking directly to drivers in their native languages to ensure better understanding and compliance. Over the years, TAR has evolved into a robust service that caters to fleets of all sizes, helping customers improve operational efficiency while reducing security risks.
In addition, MiX Vision Bureau introduced in 2013 – and the subsequent Vision Gold Service – further enhanced fleet safety by monitoring video footage from telematics cameras to ensure compliance and improve driver behaviour. The evolution of this service has now led to the development of Vision AI-Co-Pilot, which leverages real-time AI analysis to predict and prevent accidents.
By combining these services, the Unity Operations Centre provides a seamless, comprehensive risk management solution that offers predictive analytics, proactive interventions and real-time alerts. This AI-powered approach ensures that fleets are not only monitored but actively managed to reduce risks, enhance safety, and protect assets; saving lives, time and money.
The Unity Operations Centre offers a host of benefits for current and prospective Powerfleet clients. Key features unveiled include:
- Vision AI – Co-Pilot: An intelligent driver assistance system that enhances safety through real-time analytics and feedback, helping prevent crashes before they happen.
- TankSafe Solution: In partnership with TankSafe; a proactive approach to preventing fuel siphoning and theft, ensuring the security of valuable resources.
- In-Warehouse Solution: Streamlining warehouse operations through intelligent tracking and management systems.
The launch event brought together existing and prospective clients as well as partners including road safety ambassadors and insurance industry leaders. Attendees experienced live demonstrations of the new technologies and participated in discussions about the future.
“The real-time capabilities of AIoT will reshape how fleets operate and the Unity Operations Centre will play a critical role in driving operational efficiency and safety improvements for our customers,” said Horan.
As Powerfleet Africa expands its services across the region, the Unity Operations Centre is set to introduce support for neighbouring countries and international clients, offering real-time monitoring in additional languages and expanding the reach of its advanced AIoT technologies.
