Recording good sales figures in the truck market is obviously a good thing but if you don’t have excellent aftersales service and parts back up, everyone will lose.
It is thus that JAC Motors, which now boasts over 70 dealerships across Southern Africa offering a variety of MCV and HCV trucks as well as double-cab bakkies, forward-cab workhorses, has expanded its parts warehouse with a second enlargement in two years in order to meet rising demand from a growing customer base and expanded service area across Southern Africa.
The new parts warehouse is located at JAC Motors’ Roodepoort head office and is double the size of the previous facility. It also features a unique shelving system that doubles storage space, allowing for higher stock levels.
“This centrally located state-of-the-art parts warehouse facility will enhance our service, benefitting dealers, panel beaters and customers thus consistently ensuring high levels of customer satisfaction,” says Karl-Heinz Göbel, CEO of JAC Motors South Africa.
In addition to its larger size, the new warehouse is engineered to streamline order processing and dispatch. Equipped with a high-tech ordering system, it enables rapid and efficient order fulfilment, with real-time tracking available to dealers to keep customers informed about their purchases.
“As a customer-centric brand, JAC Motors SA plans for future growth, particularly with an expanding product range. This growth trajectory will further accelerate our customer base, underscoring our commitment to customer satisfaction,” concludes Göbel.
Interesting is that the parent company in China – Anhui Jianghuai Automobile Group Corporation Ltd. (JAC Motors) – is a prolific producer of electric vehicles having launched its first battery-electric truck in 2014 and has since established a global presence in this segment. In 2020, VW increased its stake by 25 percent in the Chinese EV joint venture with JAC Motors, founded initially as a 50-50 partnership in 2017. This joint venture is central to the two brands’ electric vehicle programmes in China.
On the local electric vehicle front, Takealot has incorporated a number of JAC N75 EV 4-tonne battery-electric trucks. Read about it here: https://fleetwatch.co.za/fleetwatch-2022/takealot-goes-green-with-jac-n75-ev-battery-electric-truck/
