Crossroads Distribution has officially consolidated its industry-standard certifications, streamlining the company’s commitment to quality, safety, and environmental responsibility.
The company has combined its ISO 9001 (quality management), ISO 14001 (environmental management), ISO 45001 (occupational health and safety) and SANS 1395-1:2019 (Road Traffic Management System), known as RTMS, under one certification.
Mary Mashiane, National SHEQ Manager at Crossroads Distribution, emphasises the significance of this milestone, stating: “Our journey with these certifications has been longstanding. This consolidation enables us to develop a cohesive system that aligns with our operations, fostering a safer, healthier and environmentally conscious approach.”
The integration of these standards marks a strategic shift towards improved management across the organisation. In doing so, Crossroads gains better control over its activities in terms of safety, health, public well-being, environmental responsibility, and quality processes, with the aim of continuing to set an example as a responsible transportation leader.
Mashiane says the integrated approach enables Crossroads Distribution to align all processes and divisions towards a singular goal. “Every division is now focused on a common objective and these standards have been pivotal in aligning all our processes. The seamless flow of output from one process into the next has significantly enhanced our goal achievement.”
Crossroads Distribution is committed to enhancing consistency and minimising risks, both internally and externally. In an industry where the company is often considered a subcontractor, this consolidation brings assurance to customers that risks are meticulously managed.
“Consistency is the cornerstone of our operations, not only in terms of risk management but also in reassuring our stakeholders, particularly our customers,” says Mashiane.
“Our emphasis on proper risk management and adherence to the standards enables us to mitigate potential challenges thus ensuring the safety of goods, the environment and our overall operations.”
The transition to JC Auditors, a prominent certification body in the road transportation sector, marks a significant step in Crossroads Distribution’s journey, underscoring its dedication to maintaining the highest standards in the industry. Over the past eight years, the company has significantly improved its safety record, with recordable accident rates dropping from five accidents per million kilometres to an impressive 1.56 accidents per million kilometres.
“These certifications have helped us focus on holistic management and achieve remarkable improvements in safety with the ultimate goal of attaining a net zero accident rate. We are committed to maintaining a safe environment for our employees, stakeholders, and the communities we serve,” says Mashiane.
